New Jili is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your own data.
This Privacy Policy applies to all personal data collected by New Jili through the website https://new-jili.app, the New Jili mobile application, and any related services. By registering on or using New Jili, you acknowledge that you have read and understood this Privacy Policy. This document is governed by the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations.
New Jili ("we," "us," "our") operates the online gaming platform accessible at https://new-jili.app and through the New Jili mobile application (collectively, "the Platform"). In the course of providing our services to Filipino players, we collect and process certain personal data. We take our obligations as a personal information controller under the Data Privacy Act of 2012 (Republic Act No. 10173) seriously, and this Privacy Policy sets out exactly how we handle your information.
This Privacy Policy applies to all registered players, visitors to the New Jili website, and users of the New Jili mobile application. It covers all personal data collected through registration, gameplay, deposits, withdrawals, customer support interactions, and any other use of the New Jili platform.
Please read this Privacy Policy carefully. If you do not agree with any part of it, you should not use the New Jili platform. Questions about this policy may be directed to our Data Protection Officer using the contact details in Section 13.
New Jili collects personal data that is necessary to provide our gaming services, comply with Philippine legal and regulatory requirements, and maintain the security and integrity of the platform. The categories of personal data we collect include the following:
When you create a New Jili account, we collect:
To comply with PAGCOR regulations and the Anti-Money Laundering Act, we may collect:
To process deposits and withdrawals, we collect:
New Jili does not store full payment card numbers. All financial data is handled in accordance with applicable payment security standards.
We collect data about your activity on the New Jili platform, including:
When you access New Jili, we automatically collect certain technical data:
If you contact New Jili customer support, we collect records of those communications, including chat transcripts, email correspondence, and call recordings where applicable.
New Jili only collects personal data that is necessary for the specific purpose for which it is collected. We do not collect sensitive personal data beyond what is required for identity verification and regulatory compliance.
New Jili uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, device data |
| Identity and age verification (KYC) | KYC documents, registration data |
| Processing deposits and withdrawals | Financial data, KYC data |
| Providing and improving gaming services | Gameplay data, technical data |
| Fraud prevention and platform security | Technical data, financial data, gameplay data |
| Anti-money laundering compliance | Financial data, KYC data, transaction history |
| Responsible gaming monitoring | Gameplay data, registration data |
| Customer support | Communications data, registration data |
| Sending promotional offers and updates | Registration data, gameplay data (with consent) |
| Regulatory reporting | All categories as required by law |
New Jili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable Philippine law.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), New Jili processes your personal data on the following legal bases:
New Jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
We engage trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support platform operators. All service providers are contractually required to process your data only on our instructions and in accordance with applicable Philippine data protection law.
New Jili may disclose personal data to the following authorities where required by law or where we have a good-faith belief that disclosure is necessary to comply with a legal obligation:
In the event of a merger, acquisition, restructuring, or sale of all or part of New Jili's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via the email address registered to your account before your personal data is transferred and becomes subject to a different privacy policy.
New Jili will never sell your personal data to advertisers, data brokers, or any third party for commercial purposes unrelated to the provision of our gaming services.
New Jili uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze how our services are used. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the New Jili platform. For the mobile application, you can manage tracking permissions through your device's operating system settings.
New Jili retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
New Jili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While New Jili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, New Jili will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by New Jili:
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 13. We will respond to all verified requests within thirty (30) calendar days. We may need to verify your identity before processing your request.
New Jili does not knowingly collect personal data from individuals under the age of 21. The New Jili platform is strictly intended for adults aged 21 and above in accordance with Philippine gaming regulations. If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered on New Jili or provided us with personal data, please contact our Data Protection Officer immediately using the contact details in Section 13. We will investigate and take appropriate action without delay.
The New Jili platform integrates with certain third-party services to deliver our gaming and payment features, including GCash, PayMaya/Maya, BPI, BDO, and Metrobank for payment processing. When you interact with these third-party services, your personal data may be processed by those providers in accordance with their own privacy policies.
New Jili is not responsible for the privacy practices of third-party service providers. We encourage you to review the privacy policies of any third-party services you use in connection with your New Jili account. We only engage third-party providers who demonstrate adequate data protection standards consistent with Philippine law.
The New Jili website and application do not contain links to external third-party websites for advertising or affiliate purposes. Any links present on the platform are limited to internal New Jili pages.
New Jili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via the email address associated with their account and by displaying a prominent notice on the New Jili platform for at least thirty (30) days prior to the changes taking effect.
The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how New Jili protects your personal data. Your continued use of the New Jili platform after any changes have been posted constitutes your acknowledgment of the updated Privacy Policy.
New Jili has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012 and the requirements of the National Privacy Commission. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO using the following details:
Email: [email protected]
General Support: [email protected]
Response Time: Within 30 calendar days for data privacy requests
Support Hours: 24 hours a day, 7 days a week
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. For more information about your rights under Philippine data protection law, visit the NPC's official resources.
For responsible gaming concerns, self-exclusion requests, or deposit limit adjustments, please visit our Responsible Gaming page or contact our support team directly.
Here's a quick look at the core privacy commitments every New Jili player can count on.
All data transmitted between your device and New Jili is protected by TLS encryption. Passwords are stored as salted hashes — never in plain text.
New Jili fully complies with the Philippine Data Privacy Act of 2012. A registered Data Protection Officer oversees all personal data processing activities.
New Jili never sells, rents, or trades your personal data to advertisers or data brokers. Your information is used only to deliver and improve our services.
We clearly explain every category of data we collect and exactly why we collect it. No hidden data practices — what you see in this policy is what we do.
Access, correct, delete, or port your data at any time. New Jili responds to all verified data privacy requests within 30 calendar days.
In the unlikely event of a data breach, New Jili notifies the NPC within 72 hours and affected players without undue delay — as required by Philippine law.
Your data is safe with us. Join hundreds of thousands of Filipino players who trust New Jili for fast GCash payouts, fair games, and a platform that takes privacy seriously. Register today — must be 21 years of age or older.
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