At New Jili, we believe gaming should always be fun, safe, and within your control. We provide every Filipino player with the tools, information, and support needed to keep their gaming experience healthy and enjoyable — for the long run.
New Jili is more than just an online gaming platform — we're a community built on trust. We know that for the vast majority of our players across Manila, Cebu, Davao, and Quezon City, gaming on New Jili is a fun way to unwind after a long day. But we also understand that for some people, gaming can become a problem, and that's something we take seriously.
Responsible gaming is not just a legal requirement for New Jili — it's a core part of how we operate. We are committed to providing a safe, fair, and transparent gaming environment where every player has access to the tools they need to stay in control. Whether you want to set a daily deposit limit, take a short break, or permanently exclude yourself from the platform, New Jili makes it easy to do so at any time.
This page explains the responsible gaming tools available on New Jili, how to recognize the warning signs of problem gambling, and where to find additional support if you or someone you know needs help. We encourage all New Jili players to read this page carefully and to make use of our responsible gaming features as part of their regular gaming routine.
Remember: gambling is entertainment, not a way to earn income or solve financial problems. Always play within your means, and never chase your losses. If gaming stops being fun, it's time to take a break.
New Jili is strictly for players aged 21 years and above in accordance with Philippine gaming regulations. This is not just a policy — it is a legal requirement. We verify the age of all players during registration and may request additional proof of age at any time. Any account found to belong to a person under 21 will be immediately closed and all funds returned.
New Jili operates under the oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR's responsible gaming framework sets the standards we follow to protect Filipino players. For more information on PAGCOR's player protection programs, contact PAGCOR directly through their official channels.
New Jili gives you direct control over your gaming activity. All of the following tools are available free of charge to every registered player. You can activate them through your account settings or by contacting our support team at any time.
Set a maximum daily, weekly, or monthly deposit limit on your New Jili account. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.
Set a maximum session duration so New Jili will automatically log you out after a set period of play. You can also enable session reminders that notify you how long you've been playing — a simple nudge to take a break and step away from the screen.
Define the maximum amount you are comfortable losing within a given time period. When your loss limit is reached, New Jili will prevent further wagering until the period resets. This tool helps you stay within your personal budget and avoid chasing losses.
Need a short break from New Jili? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place any bets. This is a great option if you feel your gaming is becoming more frequent than you'd like.
If you feel you need a longer break or want to stop gambling altogether, you can request a self-exclusion of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account will be closed, all marketing communications will stop, and you will not be able to re-register on New Jili.
Enable periodic pop-up reminders that display how long you've been playing and how much you've wagered in the current session. These reality check alerts appear at intervals you choose — every 30, 60, or 90 minutes — keeping you grounded and aware of your activity.
Visit new-jili.app or open the New Jili app and log in using your registered email and password.
Click on your profile icon in the top right corner and select "Responsible Gaming" from the dropdown menu.
Select the tool you want to activate — deposit limit, session limit, loss limit, cooling-off, or self-exclusion — and follow the on-screen instructions.
Review your chosen settings and confirm. Protective limits (lowering limits, cooling-off, self-exclusion) take effect immediately. You will receive a confirmation via email.
If you have trouble activating any tool, our 24/7 support team is ready to help. You can also request self-exclusion directly through our support chat — no need to navigate settings.
Self-exclusion is the most powerful responsible gaming tool available on New Jili. When you self-exclude, the following happens immediately:
Self-exclusion periods available on New Jili:
Self-exclusion requests cannot be reversed before the chosen period expires. Please consider your decision carefully. If you are in crisis, please reach out to a support organization before making your decision.
Problem gambling can affect anyone, regardless of age, income, or background. The earlier it's recognized, the easier it is to address. Here are some warning signs to watch out for — in yourself or someone you care about:
If you recognize any of these signs in yourself, please use New Jili's self-exclusion or cooling-off tools immediately and consider reaching out to a professional support organization. You are not alone, and help is available.
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use our responsible gaming tools or seek support.
This checklist is for self-reflection only. If you are concerned about your gambling, please contact our support team or a professional counseling service. There is no shame in asking for help.
Most New Jili players enjoy our games responsibly. Here are some practical tips to help you keep it that way — whether you're playing Treasure Hunt in Makati or spinning Fortune Horse from Cebu.
Decide how much you're comfortable spending before you open the New Jili app. Treat it like entertainment money — the same way you'd budget for a movie or a night out with friends in BGC.
Decide in advance how long you'll play and stick to it. Use New Jili's session timer feature to get an automatic reminder. Taking regular breaks keeps gaming enjoyable and prevents fatigue-driven decisions.
If you've hit your loss limit for the day, stop. Chasing losses is one of the most common paths to problem gambling. Accept that losses are part of gaming and walk away with your head held high.
Avoid gaming when you're stressed, upset, or under the influence of alcohol. Emotional states can cloud judgment and lead to decisions you'll regret. New Jili is for fun — not for stress relief.
If gaming is starting to feel like a problem, talk to a family member, a close friend, or a professional counselor. Opening up is the first step. You don't have to figure it out alone.
Take advantage of deposit limits, session timers, and reality check alerts built into the New Jili platform. These tools exist for your benefit — use them proactively, not just when things go wrong.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. New Jili encourages all players who need support to reach out to the following organizations:
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a dedicated responsible gaming program for Filipino players. PAGCOR's program includes player education, self-exclusion registries, and support referrals. Players can contact PAGCOR directly to register for the national self-exclusion program, which covers all PAGCOR-regulated gaming establishments and platforms.
Contact PAGCOR: pagcor.ph (official website) — contact details available on their official channels
The NCMH provides mental health services across the Philippines, including counseling and support for behavioral addictions such as problem gambling. Services are available at NCMH facilities in Metro Manila and through partner hospitals in Cebu, Davao, and other major cities.
NCMH Crisis Hotline: 1553 (available 24/7, toll-free from PLDT landlines)
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA meetings are held regularly in Metro Manila and other major Philippine cities.
Find a Meeting: Search for Gamblers Anonymous Philippines through local community boards or mental health referral networks.
If you are in crisis or feel you cannot control your gambling right now, please reach out immediately:
All contact details above are for display only. Please use official channels to reach these organizations.
Our responsible gaming support team is available 24 hours a day, 7 days a week. If you want to activate self-exclusion, set limits, or just talk to someone about your gaming habits, contact us at any time.
Email: [email protected]
Response time: Within 1 hour for responsible gaming requests
New Jili is built for Filipino players who want great games and a platform they can trust. Register today and enjoy Treasure Hunt, Royal Fishing, Fortune Horse, and more — with full access to our responsible gaming tools from day one. Must be 21 years of age or older.
⚠️ 21+ only · PAGCOR regulated · Responsible gaming tools built in · GCash deposits & withdrawals